Web Application

  • Available on ANY Web-connected computer ANY time of day/night
  • “Administration” functionality – available to administrative employees, typically in the office or warehouse, or managers:
    • customer call management
      • call information logging, including referral source
      • customer/job/service contract review & creation
      • service dispatch
    • project creation & estimation
    • project management & job cost collection
    • scheduling/disptach of, and messaging to, field employees
    • timekeeping & pre-payroll processing
    • invoicing
    • procurement:  requisitioning/purchasing/receiving
    • inventory management*
    • data organization (e.g., customers, suppliers, employees, materials)
    • reporting, including equipment service history logs
    • exporting (to payroll and/or accounting system)
    • dashboards for real time monitoring of business operations
    • automated alerts system for exception reporting

    * Available in June/July 2012